Maes Glas Vets Limited

Maes Glas Vets Limited offers routine care (including vaccinations and neutering) alongside 24/7 care, with reviews describing both day-to-day appointments and more serious, time-sensitive situations. Owners repeatedly mention clear explanations of what’s being done, pets being handled gently during routine procedures, and support in difficult end-of-life scenarios.

Concrete details owners mention include

• •Procedures being “explained in full,” including when a pet needs to stay overnight.
• •Annual vaccinations done with attention to keeping the dog comfortable and avoiding unnecessary pain.
• •Compassionate help during a dog’s final hours (named vet “Clive” mentioned).
• •In one case after a cat was brought in following a road accident and didn’t survive, staff kept the cat for a few days and did not charge the family.

Services

Based on the clinic website summary and the latest reviews, services and capabilities mentioned include

• •Vaccinations, including annual vaccination appointments with comfort-focused handling.
• •Neutering (listed on the clinic website).
• •24/7 care (stated on the clinic website).
• •Overnight/inpatient stays (owners mention pets being kept overnight and “well looked after”).
• •Support for chronic conditions, with one owner describing long-term management that helped maintain quality time.
• •End-of-life care, including support during a pet’s final hours and respectful handling after death.
• •In-practice support roles referenced by owners, including nursing staff, pharmacy workers, and physios.

The clinic is also listed in the provided data as a Veterinary Nurse Training facility.

People

Named team members mentioned in the latest reviews

• •Blethyn (vet): described as giving a “good health check” and helping the owner feel reassured (“always makes sure I have no worries”).
• •Grace Peters (vet): described as the preferred vet for a multi-dog household, with the owner saying they felt listened to; specifically mentioned in connection with managing two dogs with chronic conditions.
• •Clive: thanked for compassion and professionalism while caring for a dog during their final hours.

Other staff groups repeatedly mentioned

• •Reception team: described as friendly and welcoming.
• •Vets and nurses: repeatedly noted for explaining procedures clearly and being “very good with the pets.”
• •Admin/pharmacy/physio staff: explicitly mentioned by one owner as consistently helpful.

Reviews

4.6 stars from 912 reviews.

• •Communication and explanations: owners repeatedly mention procedures being explained clearly and feeling put at ease.
• •Gentle handling in routine care: one owner specifically notes care taken during annual vaccinations to keep their dog comfortable and avoid hurting her unnecessarily.
• •Overnight care: owners mention that if a pet needs to stay overnight, they are well looked after.
• •Compassion in emergencies and bereavement: examples include support during a dog’s final hours, and respectful handling after a road-traffic injury where the pet did not survive (including holding the pet for a few days).
• •Facilities/comfort and cost concerns raised by one reviewer: one owner praises their vet but says the reception/consulting rooms were uncomfortably hot and comments on “sky high vet fees,” suggesting expectations weren’t met on environment for the price.